82 W. Louise Avenue
South Salt Lake City, Utah 84115
By Appointment only, please email for scheduling
Frequently Asked Questions
Tracking your order
When your order ships, you should receive an automated email with a tracking number. If you haven’t seen this email, you may want to check your spam folder. You can also log into your account via the My Account page and check for order updates. We are always available for questions too, so please send us over an email if you have any questions at all about your order.
what firing schedule do I use?
All of our products and tutorials should link to the firing schedule that we recommend. All of the firing schedules that we use are readily available in the Knowledgebase for anyone to use. In fact, please share, we are all about sharing!
can you make me a custom mold/stand?
We can easily cut custom pin sizes for your stands. Other custom work is accepted on a case by case basis, and is dependent on current schedule and workload. Custom molds and stands tyically start at 3x retail. If you are interested in custom work, please let us know and we will go from there.
**Custom orders are currently closed due to scheduing.**
Why is custom work so expensive?
Your custom project is made by hand, one at a time. We do love to do custom work, but there are only so many hours in the day, so we do have to budget our time accordingly.